FAQ
FREQUENTLY ASKED QUESTIONS
Q: What services does Feury Image Group offer?
A: Feury Image Group specializes in Managed Programs, Custom Kits and Promotion, Printing and Installation services. Our offerings are designed to enhance your brand’s visibility and engagement.
Q: What is your experience with businesses like ours?
A: For insights into our successful collaborations, please visit the various services listed under our “What We Do” section or select the appropriate industry under the “About Us” section. You’ll find a variety of case studies and references showcasing our expertise and the diverse ways we’ve helped businesses across different sectors achieve their branding and marketing goals.
Q: What makes Feury Image Group special?
A: What sets us apart is our unique approach, broad capabilities, and exceptional service. At Feury Image Group, we are committed like partners and care like family. Our culture drives us to provide tailored solutions across design, printing, and managed programs with unmatched quality and care. We don’t just execute projects; we build partnerships, understanding each client’s unique needs and goals to tailor our services accordingly. Moreover, our commitment to innovation keeps us at the forefront of industry trends, allowing us to offer cutting-edge solutions. Combined with our dedicated customer service and a proven track record of success, we offer a comprehensive, client-centric experience that truly differentiates us in the market.
Q: How does the process for Managed Programs work?
A: Our Managed Programs streamline your branding needs, from initial design to final distribution. We work closely with you to understand your requirements, manage inventory, and ensure timely delivery of branded materials.
Q: How can I view a web demo?
Q: Can Feury Image Group handle rush orders for printing and installation?
A: Yes, we are no strangers to urgency and always try to accommodate rush orders based on our current production schedule and the specifics of your project. Please contact us to discuss your timeline, and we’ll do our best to meet your needs.
Q: What types of items can be included in Custom Kits and Promotions?
A: Our Custom Kits can include a wide range of items, from branded apparel and promotional products to customized marketing materials. We tailor each kit to align with your marketing goals and target audience.
Q: What kind of customer support do you offer?
A: We offer comprehensive customer support designed to ensure your complete satisfaction and success with our services. Our support includes dedicated account management, accessible customer service teams via phone and email, and on-site assistance for specific projects. Our team is committed to resolving any issues promptly and effectively, maintaining open communication throughout your project’s lifecycle to guarantee an exceptional experience.
Q: What does a typical engagement look like?
A: At Feury Image Group, every engagement begins with understanding your unique needs and challenges. We believe in creating solutions that not only meet your current requirements but also anticipate your future needs. Our approach begins with discovering your objectives, and then designing a solution based on your needs. Once we agree on the solution, our team implements the plan to your satisfaction. We believe in long-term relationships so we check-in to ensure that our solution continues to deliver value and aligns with your objectives over time. Our goal is to ensure that working with us feels less like a transaction and more like a strategic alliance, focusing on achieving your branding and image objectives together.
Q: Do you offer eco-friendly printing options?
A: Certainly! Sustainability is important to us. We offer eco-friendly printing options, including recycled materials and sustainable inks, to help minimize environmental impact.
Q: How do I get a quote for my project?
A: To receive a personalized quote, please visit our Contact Us page and fill out the form with details about your project. One of our team members will reach out to you with a customized quote based on your specific needs.
Q: What is the turnaround time for a typical project?
A: Turnaround times vary by project complexity and volume. Generally, most projects are completed within 2-4 weeks. We’ll provide a more accurate timeline once we understand the specifics of your project.
Q: Can Feury Image Group help with design?
A: Yes, our in-house creative team can assist with all aspects of design, from initial concepts to final artwork. We ensure your brand message is communicated effectively and creatively.
Q: Is there a minimum order quantity for your services?
A: Minimum order quantities vary depending on the service and product. Please contact us with your project details, and we’ll provide you with all the necessary information.
Q: How does Feury Image Group ensure quality in its services?
A: Quality is at the forefront of everything we do. We employ rigorous quality control processes at every stage of production and use the latest technology and materials to ensure the highest standards are met.