The Challenge
Yale New Haven Health faced a daunting task: outfitting 11,000 employees across 36 distinct groups in nine different medical facilities with unique, purposeful uniforms. Each uniform needed to be embroidered with a specific version of the YNHH brand, tailored to various clinical and non-clinical staff roles. Furthermore, the employees were to receive uniform allotments that varied by group, applicable only to approved items, necessitating meticulous monthly management.
Solution
To address this complex challenge, Feury introduced a bespoke web-based program management solution. This system, upon employee login, recognized each individual by their department, showcasing only the items approved for their specific group along with the required embroidery. Key features of the solution included:
- Bi-weekly system updates to reflect staffing changes, ensuring the platform remained current and accurate.
- Comprehensive bi-weekly reports for YNHH on employee uniform usage and expenditures, facilitating more effective budget oversight.
- The establishment of a physical “Work Hard, Dress Right” branded storefront, enhancing service accessibility for the YNHH community.
- The development and deployment of various marketing channels, including social media, web, and video communications, to boost program awareness and keep staff informed about new items or changes.
Results
Our innovative approach not only streamlined the uniform procurement process for Yale New Haven Health but also significantly enhanced the program’s efficiency and effectiveness. By delivering a tailored solution that catered to the unique needs of each employee group, Feury ensured that all staff members received the appropriate uniforms, aligned with YNHH’s branding and functional requirements. The additional brick-and-mortar store and comprehensive marketing efforts further elevated the program, fostering a sense of community and engagement among the staff. This case study exemplifies Feury Image Group’s ability to tackle complex logistical challenges with customized, user-friendly solutions, thereby improving operational efficiency and employee satisfaction within large healthcare organizations.
